Free standard shipping over $75  ·  Hand-woven from natural materials  ·  Easy 30-day returns

Shipping & Logistics

Shipping & Logistics

Straightforward, documented export shipping — to your port, your warehouse or your door.

Flexible trade terms

Choose the Incoterm that fits your business: EXW, FOB (Qingdao, Ningbo, Shanghai), CIF or DDP door-to-door. We will quote whichever suits you best.

Sea, air or express

Full containers and LCL consolidation by sea for cost efficiency, air freight for urgent restocks, and courier for samples and small trial orders.

Documentation

Commercial invoice, packing list, bill of lading, certificate of origin and any market-specific certificates — prepared accurately for smooth clearance.

Indicative transit times

DestinationSea freight (port to port)Air freight
US West Coast18–25 days5–8 days
US East Coast28–38 days5–8 days
United Kingdom30–40 days6–9 days
Germany / Netherlands30–40 days6–9 days
France / Italy / Spain32–42 days6–9 days

Transit times are indicative and exclude customs clearance. We confirm schedules at the time of booking.

Packaging options

  • Standard export cartons with polybag protection
  • Custom retail packaging and gift boxes
  • Barcode and FNSKU labelling for e-commerce
  • Flat-packing to reduce freight volume where possible

Container loading

  • Carton-count and weight optimisation advice
  • Loading photos sent before dispatch
  • FCL and LCL consolidation available
  • Coordinate with your own freight forwarder on request